We want our clients to be able to access vet care locally as much as possible whilst maintaining a reasonable work-life balance for our staff. Therefore our vets offer an out of hours service from 7-10pm Monday – Friday to offer reassurance, see straightforward cases and perform triage and emergency treatment prior to transport to Dovecote vet Hospital if necessary.
At weekends our Etwall surgery is open from 8am – 3pm on Saturdays and thereafter the phones are transferred to MiNightVet to give our vets and nurses a chance to rest until Monday morning.
Outwith normal opening times please call the usual surgery number and you will be redirected to our vet on call or, after 10pm, our out of hours service MiNightVet, which is based at Dovecote Vet Hospital in Castle Donington. MiNightVet is a dedicated out of hours provider with specially trained vets and nurses onsite throughout the nights and weekends.
One of the reasons we choose MiNightVet is that if pets are unwell and not ready to be discharged to home, they can remain at the Dovecote Hospital being cared for by dedicated staff until they are ready to be discharged. In contrast some other emergency providers are closed during the day and therefore clients have collect their pet and transport them between their local practice and the emergency service morning and evening.